SHIPPING
all orders are carefully prepared and shipped from our studio once your piece has completed final quality checks and any necessary in-house adjustments.
custom pieces are made to order with a typical production timeline of five to six weeks+ (depending on the design & process). once completed, orders are shipped within:
• 3–7 business days within north america
• 5–8 business days for international orders
we ship using trusted carriers such as ups and canada post, depending on destination and service availability.
shipping costs are calculated separately based on your location and delivery method and will be confirmed once your order is ready to ship. tracking details will be provided as soon as your package is dispatched.
RETURNS & EXCHANGES
due to the made-to-measure and limited-production nature of our designs, all sales are final.
we do not offer returns, refunds, or exchanges on any custom or ready-to-ship pieces. each garment is created or selected with care, and we encourage clients to review sizing, timelines, and design details carefully prior to placing an order.
if you have any questions about fit, customization, or materials before ordering, we invite you to contact us so we can guide you thoughtfully.
A NOTE ON QUALITY
every piece is inspected upon arrival at our studio, where measurements and craftsmanship are carefully reviewed and any necessary adjustments are made before shipping. this final step ensures each order meets our standards before reaching you. if you have any questions regarding shipping, timelines, or policies, please reach out through our contact page. we are always happy to assist.